1. Information We Collect

We collect personal information only when you voluntarily submit it through forms on our website.

This may include:

• Name
• Email address
• Phone number
• City or location
• Medical information relevant to breast health or cancer care (submitted for second opinions or navigator support)
• Professional or organisational details (for collaboration or research-related enquiries)

Some support- or collaboration-related submissions are collected through Google Forms, which are governed by Google's own privacy policies in addition to this policy.

2. How We Collect Information

Information is collected when you:

• Submit a contact or enquiry form
• Request a second opinion or navigator support
• Express interest in collaboration, research, or professional engagement
• Submit a support or donor interest form

All submissions are received directly via email by authorised members of the IBDK team.

3. How We Use Your Information

The information you provide is used only for the purposes for which it was submitted, including:

• Responding to enquiries and requests
• Providing navigator support or facilitating second-opinion processes
• Coordinating care-related communication
• Responding to collaboration or research enquiries
• Communicating with individuals who have expressed interest in supporting our work

We do not use personal data for marketing, profiling, or automated decision-making.

4. Handling of Medical and Sensitive Information

Medical information shared with us is treated as sensitive personal data.

• Such information is accessed only by authorised team members involved in care coordination or response
• It is used strictly for the purpose of communication, guidance, or support
• We do not publicly disclose or share medical information without consent, unless required by law

Submitting information through the website does not create a doctor–patient relationship.

5. Data Storage and Security

• Information submitted through website forms is received via email and stored only as necessary for response and follow-up
• Access is restricted to authorised personnel
• Reasonable administrative and technical safeguards are used to prevent unauthorised access, loss, or misuse

While we take data protection seriously, no method of electronic transmission is completely secure. Users submit information at their own discretion.

6. Sharing of Information

IBDK does not sell, rent, or trade personal information.

Information may be shared only:

• Internally, on a need-to-know basis
• With medical professionals or partners, only when relevant and appropriate, and typically with consent
• When required by applicable law or legal process

7. Third-Party Services

Our website may use third-party tools such as:

• Google Forms
• Website analytics tools

These services may collect limited technical data (such as IP address or browser type) in accordance with their own privacy policies. IBDK does not control how third-party platforms handle such data.

8. Data Retention

Personal information is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by law or institutional obligations.

9. Your Rights

In accordance with applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023, you have the right to:

• Request access to the personal information you have shared
• Request correction of inaccurate information
• Request deletion of your data, subject to legal and operational requirements

Requests may be made using the contact details provided below.

10. Children's Privacy

This website is not directed at children. Information relating to minors should only be submitted by parents, legal guardians, or authorised caregivers.

11. Changes to This Policy

IBDK may update this Privacy Policy from time to time to reflect changes in legal requirements or institutional practices. Updated versions will be posted on this page with the revised date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, you may contact us at:

Institute of Breast Disease, Kolkata (IBDK)

Email: instituteofbreastdisease@gmail.com